Communications and feedback

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Do I need a referral?

Yes, you need a referral.

Can I use a referral to another clinic?

Yes, you can use a referral to another clinic.

How long is a referral valid?

A referral is usually valid for 12 months, but there are overriding factors, so please ask us when making your appointment.

Will I be charged for my procedure?

All fees charged by our clinics are consistent with providing a high quality medical imaging service. These can vary depending on the procedure required, and sometimes on the number of tests performed. Medicare eligible services may be Bulk Billed in some clinics. If your procedure requires a gap payment you will be advised of the cost when your appointment is confirmed.

How do I request access to my medical records including images and reports?

Please complete the Medical Record Access form before taking a signed copy to your closest I-MED Radiology Network clinic who will be able to process the request for you.