The move to digital imaging has been a major step forward for the environment, as the production, exposure, development and disposal of X-ray film consumes both hazardous chemicals and valuable resources.

You can still request films at the time of your examination or anytime in the future by contacting any of our clinics. If post examination, please provide 24 hours notice prior to the time you require the films.

Your digital images are stored electronically on our secure PACS (Picture and Archiving Communication System). Our computer servers are located in a secure and environmentally controlled data centre to ensure they are protected from fire, water and electrical failure so your patient records are easily accessible at all times.

Yes. I-MED Radiology takes your privacy and the security of your medical records very seriously. We have implemented a sophisticated electronic image delivery system where the information is encrypted and can only be accessed with a secure password by referring doctors.

• Step 1 Contact the clinic at least 24 hours prior to the time you need your films.
• Step 2 Request a copy of the relevant films and advise your preferred clinic for collection.
• Step 3 If collecting in person, proof of identification and a signature will be required at the clinic. If a patient agent or carer is collecting films on your behalf, he/she will be required to provide a letter from you authorizing collection. They will also need to provide identification. This is to help protect your privacy.

If you do have some old medical imaging films at home, did you know that they can be recycled? During the recycling process the films are heated to temperatures in excess of 1,000 degrees Celsius to extract silver. The silver is then used to make jewellery, electrical components, and to silver plate utensils. It can also be used as solder. You can drop unwanted films from any medical imaging procedure in to your closest I-MED Radiology clinic to be confidentially recycled.