Contact us
Contact us
General enquiry
Patient enquiries about clinics or procedures
Please fill out required fields and press submit button. Please do not disclose Medicare card numbers or other forms of government identification on the form below.
Media Enquiries
If you’re seeking media information or are contacting us as a journalist, you can email our media team. Any patient enquiries should be submitted through the form on this page.
Patient portal
Patients can access images and results via the My I-MED Portal.
Feedback and Complaints
If you wish to provide us with feedback or raise a formal complaint, please contact our Customer Care Team.
Payment and fee information
Click here for more information about payments and fees.
Requests for Medical Records
For requests for historical medical records, please email the relevant clinic. Please include appropriate authority in your request, e.g., signed patient consent.
Privacy and legal enquiries
For privacy or legal enquiries, email privacy@i-med.com.au. This inbox is for privacy and legal matters only, not for medical record requests or complaints.
