Support

At I-MED Radiology we recognise that practitioners depend on us, day in and day out, for ready access to radiology services, images and reports. Across the network we have a team on hand to ensure you have the support you need.

Support

At I-MED Radiology we recognise that practitioners depend on us, day in and day out, for ready access to radiology services, images and reports. Across the network we have a team on hand to ensure you have the support you need.

Contact us for support

For immediate assistance with any technical issues you may have, please call or email your Referrer Success Team using the details below.

Call us on:

1300 147 852

Or email us at:

referrer.success@i-med.com.au

InteleViewer version upgrade

If you are using versions 4-12-1 or earlier, please note that the I-MED Radiology Bookmark will soon stop functioning.

Update your InteleViewer version by downloading the relevant instruction guide (Mac/Windows) below. Note, you may need to work with your IT support if administrator access to your workstation is required.

Support for I-MED Online

For troubleshooting solutions, step-by-step instructions and key feature information, view or download a copy of our support resources below.

  • For a quick overview of the features, click here
  • Follow the step-by-step guide here
  • Refer to the FAQs to resolve common issues here