We understand that plans can change, and you may need to cancel your upcoming appointment. Here are two ways you can cancel your upcoming appointment. 

1. Call an I-MED Radiology clinic 

If you need to cancel your appointment, you can contact the I-MED clinic directly and speak to one of our staff. Each of our clinics has a dedicated phone number listed on their respective pages on our website.  

Simply navigate to our clinic page finder, locate the clinic where your appointment is scheduled and ring the number listed. Our team will assist you in rescheduling or canceling your appointment as needed. 

2. Cancel appointment online (for some appointments only) 

If your appointment was made with our online booking platform, you can easily manage or cancel your booking through the confirmation email you received. This quick and easy method allows you to make changes at your convenience. 

Within the email, under the subheading ‘Important things to note about your appointment’, there is a dot point that says, ‘You can make changes to your appointment here’. Click ‘here’ and follow the instructions. You will need to authenticate your identity, via your date of birth and a one-time password, to manage your appointment. 

Watch below to learn how to cancel your appointment using this method.