The Patient Pain Score is a straightforward, text-driven survey that empowers patients to record and monitor their pain levels both before and after an interventional pain procedure. This valuable tool enables patients, I-MED Radiologists, and referring practitioners to quantitatively assess the effectiveness of the treatment, enhancing patient outcomes. It also facilitates the customisation of pain management strategies and continuous monitoring of treatment effectiveness. 

After their pain procedure, patients will receive text messages at clinically appropriate intervals: 

• Text Message 1 (sent within 24 hours of the pain procedure): Patients provide their pre-treatment pain score and their pain score one day after the procedure.
• Text Message 2 (sent 7 days post-procedure): Patients input their final post-treatment pain score. 
• Text Message 3 (sent to patients when their pain scores are consolidated into a report): It contains a link for patients to access their My I-MED results portal, where a PDF of their pain score report can be found.

The scores are consolidated into a comprehensive report summarising the patient's pain before, 24 hours post, and 1 week post procedure, providing insight into the patients underlying symptoms, treatment effect, and potential future intervention strategy. 

This is accessible to the referrer through I-MED's referrer portal, I-MED Online.

For Patients 

• Patient centred care: Patients are involved in their own care at each stage the diagnostic and treatment journey.
• Patient reflection: Patients can observe the concrete advantages of their procedures through reduced pain scores. 
• Progress tracking: Patients can continuously monitor their responses to various treatments. 
• Centralised care: Patients maintain a single repository of their past pain scores which can facilitate future care.

For Referrers 

• Comprehensive patient care: Clinicians now have an automated way to monitor patient progress with reliable objective data conveniently located in I-MED Online.
• Informed decision-making: Pain score data serves as a vital data point, offering guidance on future treatment options and decisions.
• Professional Development: Most professional colleges now promote "Measuring Outcomes" as a CPD category in accordance with Australian Medical Council (AMC) guidelines. GP referrers may be able to utilise the Patient Pain Score data as a contribution towards this.

This feature is available across all clinics in Queensland, New South Wales, Australian Capital Territory, Western Australia, Victoria & Tasmania (only at clinics where pain procedures are performed).