While e-Referrals are installed into your practice software using a safe and reliable system, you can perform a sense check to ensure that your e-Referrals are successfully being transferred to I-MED Radiology. This may also apply to any new practitioners that are hesitant to use e-Referrals or after your practice has run system updates to other software on the same server.

The simple process is described in both the written steps and animated screenshots below:

1. Open a test patient record from the Best Practice main menu (F2) 
2. Add your mobile number to the test patient record 
3. Select the Imaging Request button (Shift + F6) 
4. Select ‘I-MED Radiology’ under the Laboratory (or Provider) drop-down 
5. Select any modality and record ‘TEST ONLY’ in the clinical details 
6. Click 'Print'. 

If successful, you will receive a digital copy of the test e-Referral, sent to the mobile you added in step 2.

Click here to download the Best Practice post installation user guide. It includes step-by-step instructions that are required to successfully send an e-Referral, ensuring an optimal experience for both you and your patients.

Whether you're looking to add a new contact or update an existing I-MED contact, this guide will help you improve your e-Referral workflow, ensuring a seamless e-Referral experience.

Access guide here.

The animation below highlights the 6 simple steps must be completed each time an e-Referral is sent.

The first, and very important step, is to check that I-MED Radiology is selected in the ‘Laboratory’* drop-down field. If not, it may result in the e-Referral not being sent. *Depending on the software version you are running, this field may also be called 'Provider'.

We recommend that you save ‘I-MED Radiology’ as a default, so it will auto-populate in the Laboratory field for all future e-Referrals.