Closing the healthcare loop: your experience with I-MED

Closing the healthcare loop: your experience with I-MED

At I-MED Radiology, we are dedicated to leading the way in medical imaging by integrating cutting-edge technologies across our extensive network. Our innovative digital patient journey is designed to enhance accessibility and streamline the experience for both patients and referrers. Here’s how we’re making a difference.

e-Referrals: Simplifying the process

With our digital referral system, patients can receive a digital version of their referral, providing seamless access to our online booking portal. This innovation not only saves time but also ensures that all the necessary information is readily available, reducing errors and improving the accuracy of patient data. By reducing the need for physical paperwork, patients and healthcare providers can quickly proceed to the next step in the care process, ensuring timely interventions.

Online appointments: Convenience at your fingertips

Our patients are busy people and we understand the importance of convenience and flexibility when it comes to healthcare. Our online appointment system allows patients to self-manage their radiology appointments by selecting their preferred clinic, date, and time.

This flexibility makes it easier for patients to fit their appointments into their day. It also reduces waiting times, allowing patients to receive care when they need it most. With just a few clicks, patients can secure an appointment that fits seamlessly into their lifestyle.

Referrer Portal (I-MED Online): Empowering practitioners with real-time access

We recognise that efficient communication between healthcare providers is essential for high-quality patient care. That’s why we offer the I-MED Online portal for referring practitioners.

The portal provides online access to patient images and reports, empowering healthcare providers to make informed decisions about patient care and facilitating integrated follow-up treatment.

My I-MED Patient Portal: Empowering patients with transparency

At I-MED, we believe in empowering patients to take an active role in their healthcare. My I-MED patient portal gives patients direct access to their medical images and reports. With this tool, patients can view, download, and share their images and reports conveniently on their phones.

Reports are available as quickly as 7 days after being provided to their referring practitioner, giving patients fast, transparent access to their health information. This increased transparency helps patients stay informed and engaged in their health decisions, with a greater sense of control and understanding throughout the medical journey.

Patient Pain Score: Enhancing care through real-time feedback

Improving patient outcomes is at the heart of everything we do. Our Patient Pain Score system allows patients to monitor their response to interventional procedures, providing immediate feedback to guide care.

This system enables healthcare providers to assess the efficacy of pain management strategies, make necessary adjustments to care plans, and ensure that patients are receiving the best possible care throughout their treatment.